Help Center › How do I…?
How do I…?
A recipe index for the most common tasks. Each row gives the short steps and a link to the full write-up.
Getting going
| I want to… | Quick steps | Details |
|---|---|---|
| Open the app | Click Open the app →, or serve locally and open /app/. | Getting started |
| Try everything fast | Train a course → run a sim → export a CSV. | 5-minute session |
| Reset to fresh demo data | Clear browser storage for the site. | FAQ |
Training
| I want to… | Quick steps | Details |
|---|---|---|
| Take a course & earn a certificate | Training → Start course → lessons → quiz → View certificate. | Take a course |
| Assign training to everyone | Program → Training due → pick course → Assign to all staff. | Reminders |
| Assign a refresher to one person | Program → Manager view → pick manager → Assign refresher. | Manager view |
| See what a learner is assigned | Program → Learner view → "Viewing as". | Learner view |
| Find overdue training | Program → Training due → Reminder queue. | Overdue training |
Phishing campaigns
| I want to… | Quick steps | Details |
|---|---|---|
| Run a simulation | Templates → Use in simulator → name + audience + cohort + schedule → Schedule & run. | Build a campaign |
| Preview a lure & its red flags | Templates → Preview. | Templates |
| Target only risky / new-hire people | Simulator → Cohort dropdown. | Cohorts |
| See who clicked / submitted / reported | Simulator → campaign card → Event log. | Results |
| Auto-assign training to clickers | Happens automatically; re-run via "Auto-enroll clickers in remedial". | Remedial |
| Generate a custom lure with AI | AI content → save key → Generate lure. | AI lures |
Risk & reporting
| I want to… | Quick steps | Details |
|---|---|---|
| See my org's phish-prone trend | Program → Analytics → Phish-prone trend. | Analytics |
| Find my highest-risk people | Program → Analytics → Human Risk Score. | Human Risk Score |
| Export evidence for an audit | Program → Reports & exports → Completion CSV / Evidence JSON. | Exports |
| Publish evidence to the graph | Sign in / Cloud → Publish Awareness & Training evidence. | Publish evidence |
MSP
| I want to… | Quick steps | Details |
|---|---|---|
| Switch to another client | MSP console → click the client in the tenant tree. | Switch clients |
| Triage my whole portfolio | MSP console → Cross-client risk board → sort. | Risk board |
| Give a client a branded report | Risk board → Report on their row → Print / save PDF. | White-label reports |
Sending & domains
| I want to… | Quick steps | Details |
|---|---|---|
| Authorize a sending domain | Sign in / Cloud → Authorized send domains → Get DNS-TXT challenge → publish the TXT record → Verify domain. | DNS-TXT proof |
| Send a campaign live | Run a sim → Sign in / Cloud → Live send → Send latest campaign live. | Live send |
| Understand why a send was blocked | Read the refusal reason in the toast. | Gate refusals |
Cloud & account
| I want to… | Quick steps | Details |
|---|---|---|
| Sign in | Sign in / Cloud → Sign in with Clerk. | Signing in |
| Sync across devices | Sign in → Pro features → Sync up / Pull from cloud. | Cloud sync |
| Check which Pro features I have | Sign in / Cloud → Pro features panel. | Entitlements |